Policy & Terms

Clear terms, fair trade — the foundation of trust.

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📦 What We Offer

Full-service custom sportswear manufacturing: design mockup, sampling, bulk production, QC inspection, and global shipping. Free mockups within 24 hours. 100% inspection with photo/video report before shipment.

💳 Payment Terms

StagePercentageWhen
Order Confirmation50% advanceBefore production starts
Before Shipment50% balanceAfter QC report, before dispatch

Accepted: Bank Transfer (T/T), Payoneer, Western Union (small orders).

🚚 Shipping Terms (Incoterms)

TermWe HandleYou Handle
FOBExport clearance, delivery to port/airportMain freight, insurance, import clearance
DDU (Door-to-Door) Most PreferredEverything up to your doorImport duties & taxes

DDU is our most frequently used and preferred shipping term: we deliver to your door and you only pay import duties & taxes. FOB is also available.

Note: Buyer is always responsible for import duties/taxes unless otherwise agreed in writing.

🔍 Quality Guarantee & Returns

Pre-production sample must be approved before bulk. 100% QC inspection with ±1 cm tolerance. If any piece falls outside tolerance, we replace or issue credit. Claims within 7 days of receipt with photo evidence. No returns on custom-sized orders that match the approved sample.

📏 Minimum Order Quantities (MOQ)

ProductTrial MOQ
Tracksuits20 sets
Jerseys20 pcs
Socks50 pairs
Caps30 pcs
Trousers30 pcs
Full Kit Package15 sets

⏱️ Production & Delivery Timelines

StageTime
Mockup24 hours
Sample Production3-5 days
Bulk (20-100 sets)2-3 weeks
Courier Shipping3-7 days
Air Freight5-10 days

❓ Frequently Asked Questions

Can I order a single sample first?

Yes. Sample cost deducted from bulk order.

Do you offer private labelling?

Absolutely. Custom labels, hangtags, packaging – your brand only.

What if I'm not satisfied with the sample?

We revise until you approve. Only the sample cost is non-refundable.

Can I mix sizes and colors?

Yes, as long as total meets MOQ. Custom size charts welcome.